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Membership Privacy and Record Sharing Policies

Approved by the Board of Directors March 2014

NPMA recognizes the importance of protecting information that is routinely provided by members and stored at the NPMA office. NPMA maintains information that is relevant to NPMA activities with technical, administrative, and physical safeguards to protect against loss, unauthorized access, destruction, misuse, modification, and improper disclosure; though no computer system or information can ever be fully protected against every possible hazard.

NPMA maintains member databases that contain mailing, billing, and member profile information. NPMA also maintains databases of member and non-member purchases and of registrations for conferences and other NPMA activities. The information in these databases is used by authorized NPMA staff members to process orders; mail invoices, purchases, renewal notices, and announcements; respond to member inquiries; and help us improve our offerings. Member records are maintained indefinitely. Purchases and credit card transactions are retained for as long as appropriate to meet contractual, tax, or auditing needs.

All personally identifiable information contained in NPMA membership, purchase, and registration databases is treated as confidential and will be used only for the purposes stated in this policy, except where required by law.

Membership List Policies
The NPMA membership list and corresponding contact information is confidential and belongs to the members of NPMA. It will not be made available by NPMA to outside parties. It shall not be made available to members in its entirety; however, members shall be given access to contact information of other members through on-line search capabilities.

There are occasions where individuals or groups of individuals shall be provided membership lists or portions of membership lists. Such instances include:

  • Sponsors and exhibitors supporting NPMA meetings will be provided with contact information for all meeting attendees, provided attendees have not prohibited the sharing of such information.
  • NPMA entities, such as QualityPro, the Professional Pest Management Alliance, and the NPMA Foundation shall have access to NPMA membership records.
  • State association executives and volunteer leaders shall have access to relevant portions of the NPMA membership lists in order to support the operations of their state’s organization. If such lists are provided to volunteer leaders, the lists may only be used for state association purposes and may not be utilized by the individuals for personal or company business.

Email Policies
NPMA does not sell, rent, or exchange email addresses of its members. NPMA - and its approved third party vendors - use email addresses in order to send routine correspondence, membership update information, and other such correspondence designed to inform or educate members. All NPMA created and supported email distribution lists are compliant with CAN-SPAM regulations.

There are occasions where individuals or groups of individuals shall be provided email lists for NPMA member companies. Such instances include:

  • Suppliers and exhibitors supporting NPMA meetings will be provided with contact information for all meeting attendees, provided attendees have not prohibited the sharing of such information.
  • NPMA entities, such as QualityPro, the Professional Pest Management Alliance, and the NPMA Foundation shall have access to NPMA membership records.
  • State association executives and volunteer leaders shall have access to relevant portions of the NPMA membership lists in order to support the operations of their state’s organization. If such lists are provided to volunteer leaders, the lists may only be used for state association purposes and may not be utilized by the individuals for personal or company business.

NPMA Web Site
This policy applies to the "NPMAPestworld.org" web site maintained by NPMA. Other than in the restricted-access portions of NPMA's site that requires an NPMA Web Account, NPMA does not log the identity of visitors. However, we may keep access logs, for example containing a visitor's IP address and search queries. We may analyze log files periodically to help maintain and improve our Web site and enforce our online service polices. Cookies are only set when users visit restricted portions of our website. Raw log files are treated as confidential and retained for no longer than two years. On some pages of our site we allow individuals to submit information for the purposes of joining NPMA; renewing or updating their membership; ordering products and services; or registering for a conference, contest, or other activity. Information collected on these pages will be used according to NPMA's Privacy Policy.